Crotched Mountain Specialty Hospital to Close

Hayden article 

Phasing Out of Hospital Operations Expected to Conclude by the End of August 

GREENFIELD, NH - On Monday morning, the Crotched Mountain Foundation Board of Directors voted to begin the process of closing the Crotched Mountain Specialty Hospital. A combination of factors including reduced bed occupancy, rising costs and a limited reimbursement mix led to mounting, unsustainable financial losses. Following a comprehensive examination of all alternatives, including affiliations, mergers, operational adjustments and new lines of business, winding down operations was determined to be the only feasible option.

“This decision was not made lightly,” says Michael Coughlin, President and CEO of Crotched Mountain Foundation. “It followed a comprehensive operational report from national consultants and a thorough examination of all alternatives.  In the end, we could not identify a sustainable financial solution nor continue to absorb the losses of the current program operation.”

The hospital closure is expected to affect approximately 130 Crotched Mountain staff, or about 12% of the workforce, though separations are expected to be less than 130 due to job opportunities within the rest of the organization. By law, impacted employees are given a 60-day notice. However, the complete patient discharge process and winding down of operations are expected to last at least 90 days. The Specialty Hospital currently serves 30 patients.

The Specialty Hospital focused its services on neurorehabilitation and other post acute treatment following accident or injury for people with traumatic brain injuries, stroke, spinal cord injuries and other conditions. Other Crotched Mountain programs including the Crotched Mountain School, Crotched Mountain ATECH, Crotched Mountain Community Care, Crotched Mountain Residential Services and the Outpatient Clinic are not affected by this decision.

“Our top priority is to do right by our staff and our patients,” says Michael Redmond, Chief of Hospital. “Over the next three months, we will ensure all of our patients experience safe and smooth discharges. We are also working with our staff to help them with their transition to new employment, either here in one of our other operating divisions or elsewhere.”

“This decision in no way diminishes the mission of the hospital or the quality of the services we have provided for many years,” says Coughlin. “We take enormous pride in the lives that have been renewed and restored. The decision to close is lamentable, but one that must be taken if the Crotched Mountain organization, which serves thousands of people through its School, Outpatient Clinics and Community Services, is to remain financially viable.”


About Crotched Mountain Foundation

Crotched Mountain Foundation is a charitable organization founded in 1953 with a mission to serve individuals with disabilities and their families, embracing personal choice and development, and building communities of mutual support. Crotched Mountain provides specialized education, rehabilitation, community and residential support services for more than 3,000 people throughout New England and New York. For more information about Crotched Mountain, please visit

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One Verney Drive Greenfield, NH 03047 Tel. 603.547.3311