CROTCHED MOUNTAIN COMMUNITY CARE Helping adults and elders with chronic illness and disabilities remain independent in their own homes since 1986. The Health Care Puzzle When it comes to arranging health care services for yourself or a family member, you may have more questions than answers. That's because modern health care is fragmented and confusing, consisting of services and reimbursement options you may not even know exist. Obtaining and assessing this information, deciding on the type of care, interviewing caregivers, coordinating schedules, controlling your expenses, and taking care of problems can be extremely frustrating and overwhelming. Crotched Mountain Care Management can help. Putting it all Together Crotched Mountain is available to bring order, peace and comfort at a time when confusion, discord and uncertainty could discourage you and your family or result in hurried or uninformed decisions. Crotched Mountain acts as your personal consultant, mediator, and advocate to: Identify and assess your medical and personal needs. Advise you and recommend options. Prepare a personalized plan of care. Refer to the quality care providers of your choice. Review your reimbursement options. Schedule and manage all services. Monitor and adjust the plan of care as necessary. Offering Choices Our care management program offers options and support for those choosing to remain in their own homes. Crotched Mountain care managers respect each person by promoting independent living through cost-effective service plans that suit each individual and family. Home-based Services Professionals from our care management team go to the people we serve, whether in their home, hospital, rehabilitation center, nursing homre, or elsewhere. The process begins with a visit to assess needs. The care manager works with the person and their family to create an individualized service plan. Care managers coordinate services provided by local agencies, or community organizations to supplement care given by family, friends, or neighbors. Ongoing Resource Crotched Mountain care managers monitor services and resolve concerns to ensure quality of care. Our informed staff serves as advocates for those in need of resources and funding to ensure independence, safety, and quality of life. Caring Solutions for Changing Times There are many situations where care management is beneficial. Call us and one of our trained professionals will discuss your personal circumstances with you at no cost or obligation. We can help, if you or a love one; Are responsible for the care of a loved ones, but because of geographic location cannot be present to attend to their needs. Would like to have the benefit of an experienced care manager to advise you of your options regarding health care, Medicare, social services, or reimbursement. Want to learn about reputable, cost-effective care resources available. Prefer to have a knowledgeable, understanding expert to act as your advocate, oversee your care, assist with your finances and handle problems as they arise. We can connect you to many community resources such as: home health aides homemakers companions adult medical day care personal emergency response systems respite care transportation prescription drug programs housing financial planning legal assistance mental health durable medical equipment assistive technology eye glasses hearing aids bridge to hospice services alzheimer's support To inquire about our services, please contact: Crotched Mountain Community Care 30 International Drive, Suite 202 Portsmouth, NH 03801 800.339.3042 or 603.431.3042 email: communitycare@crotchedmountain.org www.crotchedmountain.org/cmcc